Tuesday, July 7, 2009

Our Community Managers are a unique bunch

We’re expanding our group of a few dozen Community Managers to more than 10 dozen over the next 6 weeks. Because of the strong interest we’ve received about this position (and the dozens of interviews we are conducting on a daily basis) I thought I would share my thoughts about this role.

The Community Manager (CM) position at eCompliments is the foundation of our company and what much of our growth is centered around. This is a role few are cut out for. We are hiring a rare combination of the right personality, mindset, and determination. Even if the person has the right combo we’re looking for it still needs to be the right timing and opportunity for them.

Our CMs are the local representatives of eCompliments to their community. They don't just represent our company but our cause. CMs represent the mission that drives all of us who are a part of the eCompliments family. Share the good is not just a trademarked phrase, it is our mission. It’s what we’re all about.

Because of the fierce passion our 72 employees have about fulfilling our mission we are only seeking likeminded people for our CM role. We have a crazy obsession about sharing the good. If your crazy like this then we just might be the family you have been looking for.

Sharing the good is a fundamental desire of our CMs, however, not because of eCompliments. Our CMs have already been living a version of sharing the good as part of their personal life mission. We’re looking for optimistic people who are already doing this; who want to be a part of a corporate family believing the same way; and make a nice living in the process.

Having the right personality and mindset is crucial but having the ambition and determination to turn your community into an eCompliments community is critical. Because of our aggressive commission structure, our CMs are able to build a substantial residual income through their diligent efforts of building and managing their community. It’s a challenge and we are looking for CMs having the fortitude necessary to meet this challenge.

Although sharing the good is what drives us our CMs are also big on helping. Being a helper to business owners, managers, organizations, nonprofits and more, is a fundamental aspect of what our CMs do.

Our CMs help small businesses in utilizing eCompliments to improve their customers’ experience and loyalty; strengthen their branding; drive more word of mouth traffic; manage their online reputation and SEO; and increase revenues.

If you’re considering the CM role I hope this post has given you more insight. Our company is more of a cause, so it isn’t for everyone. If this does sound like a perfect match for you (and you meet the qualifications we’re looking for), we look forward to talking with you further.

Please search for eCompliments on Monster.com for available locations and details.

Share the good.

1 comment:

  1. Darin, I really love your quote, " A good compliment given freely is priceless." How true is that!

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